Legal
Privacy Policy
Effective date: October 12, 2026
On Time Taxes LLC ("we," "us," "our"), respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, services, and communications.
Information we collect
We collect information you provide to us, including your name, contact information, mailing address, Social Security number or taxpayer identification number, income and tax documents, bank account information for refunds or payments, identification documents, and any other information needed to prepare your tax return. We also collect basic website usage information such as browser type and pages visited.
How we use your information
We use your information to prepare and file your tax returns, communicate with you about your return and appointments, process payments, comply with legal and regulatory requirements, and improve our services. Tax return information is used and disclosed only as permitted by Internal Revenue Code Section 7216 and its regulations. We will ask for your written consent before using or disclosing your tax return information for any purpose that requires it.
How we share your information
We share your information only with taxing authorities (such as the IRS and state agencies) to file your returns; service providers who help us operate our business (such as tax software, secure document storage, payment processing, and communication platforms), who are required to protect it; and when required by law. We do not sell your personal information.
Text messaging (SMS)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How we protect your information
We use administrative, technical, and physical safeguards designed to protect your information, including secure document upload, access controls, and encrypted communication tools, consistent with the FTC Safeguards Rule and IRS requirements for tax professionals.
Your choices
You may opt out of text messages at any time by replying STOP. You may unsubscribe from emails using the link in any email. You may contact us to review or update your information.
Age requirement
Our website and services are intended for individuals 18 years of age or older. We do not knowingly collect personal information online from anyone under 18.
Changes to this policy
We may update this Privacy Policy from time to time. The effective date above shows when it was last updated.
Contact us
On Time Taxes LLC, 1700 Northside Dr, Suite A7 #5718, Atlanta, GA 30318. Phone: (404) 903-4041. Email: [email protected].